How do i know how much i can earn?
After signing in on website go to Dashboard. You can see the prognosis of your income considering current Hashrate there.
PPS (Pay per Share) means that miners get profit per every submitted share. To calculate your estimated profit you can use the simplest formula: Amount of submitted shares*reward per 1 share = your reward. Unlike PPLNS (Price Per Last N Shares), you will not have to rely on the good luck and you will be able to precisely predict your income, characterizing it with stability.
Why mining on SigmaPool is more profitable?
Currently in our pool you will receive 100% PPS - we won’t take any fee. The only thing you will have to pay is the Bitcoin network commission itself. We tried to make statistics as detailed as possible, so you could always see how much you are earning.
How to configure payouts from pool to the wallet?
You can do that in your account. Go to Settings -> Payments settings tab.
What will happen if i will not specify wallet for payouts in settings?
Your balance will start increasing according to the amount of assessments. As soon as you set up your payout address, system will automatically transfer all the funds to your wallet. During collection of new assessments, auto-payouts will also be working. You may remove payout address at any time to prevent funds withdrawal from your account. During setting up wallet address, it is checked for validity, so funds are protected from being sent to non-existent address.
Do you have a referral program?
Currently our referral program being developed. You can always contact our support to stay updated.
Why do i have so many Discarded Shares?
Discarded shares is a meaningless stat unless you are using getwork (and even then it only matters to the pool operator, not the miner). It is an absolutely useless stat on GBT and Stratum. Discards are not rejects, they are not even shares. It means that your software had work prepared to hash but instead it discarded it in favor of newer/fresher work. You are not wasting any hashes when your miner discards work.
Can i get payouts in different currency, for example Bitcoin?
Integration with ShapeShift is planned within next couple of days. After that you will be able to get payouts in most comfortable currency for you.
Does your pool support AsicBoost?
Yes, it does. Furthermore, you can get the full advantage of AsicBoost by using our own firmware, SigmaBoost.
Where can I follow the news?
With our telegram chat @EN_Sigmapool you can always get the latest news to discuss with our team and community at @Sigmapool_EN
When do payouts occur?
Payouts are processed daily between 16:00 and 20:00 (pool time)
Why did not my payout adress change after I entered it?
Change of payout address and payout threshold need to be confirmed by clicking a link that is sent to your email. This works as additional lay of protection. Even if malicious user gets access to your account, he will not be able to change payout address so easily.
Why can't I use PPLNS scheme on BTC pool?
At the moment there is only PPS scheme avilable at our BTC pool due to PPLNS scheme having a high risk of miner not getting any rewards for a long time. With pool hashrate growth it is possible that PPLNS scheme will become available in future.
What is 2-hour SMA?
Simple moving average - for past 2 hours that looks like bold line on a chart. For example if you had connected 1 miner and after some time connected another, this line will smoothly go up while actual hashrate graph will spike up.
How long does it take for workers to appear on the website after connecting?
Wokers might take up to 15 minutes to appear on the website after connecting them. If you are certain that everything is set up corretly in miner settings, but workers did not appear - contact our techincal support.
I have a problem with pool/firmware/mobile app! What shall I do?
Our support specialists are here to help you 24/7. You can contact us by sending an e-mail to [email protected] or our telegram bot @SigmaPoolSupport_bot or by using our online web-form. If, for some reason, you didn't get the responce in 20 minutes - please, tell us via [email protected] and we will make our service even better.